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HI, I'M LEAH ZILIAK

Community Experience
Consultant for Coliving Spaces
Together, we will future proof your coliving brand.
The coliving scene is booming. Which is great, right? Well, it also means that the competition is getting serious.

But, here's the thing: A lot of coliving spaces 'sell' the concept of community and user-friendly experiences, but they don't deliver.

If you want a coliving brand that lasts...you have to deliver.

Want to know how your space rates? Book a 1:1 Mini Strategy Session, and receive a personal assessment.

It's the best $50 you'll ever spend.  Promise.

 
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Fancy title, right? But, what does it mean?
 
Well, it means that if you're a coliving operator (or a future one) - I'm here to show you EXACTLY how to:
  • Attract More Members
  • Increase Retention Rates
  • Improve Community Engagement
  • Boost Word-Of-Mouth Marketing
  • Increase Your Profits
  • ...and lots more...
A solid CX Strategy is absolutely crucial to building a successful coliving brand. And, I'm here to guide you through the creation of yours. 
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What clients are saying:

“Leah is probably the leading thought-leader worldwide on the topic of creating long-lasting, well-considered communities. I will often ask her advice on how to make coliving that makes business-sense.”

Vann Vogstad, COHO

OUR SERVICES

Work with Leah

1

A MASTERCLASS IN THE COLIVING CX

This comprehensive video course features dozens of tools, resources, and templates that will help you make the most of your coliving space.  Unlock the secrets to creating a coliving experience that sells!

2

THE COLIVING EXPERIENCE BLUEPRINT

A hands-on, guided approach to designing your ideal coliving experience. With 1:1 workshops, assessments, trainings and CX audits, together, we will create an experience you can replicate across all locations.

Work Desk

3

FRACTIONAL EXECUTIVE SERVICES

Are you a growing coliving start-up? If could use a Head of CX, but aren't quite ready for a full-time hire yet - this is for you. Benefit from strategic senior-level guidance from an industry expert on an affordable monthly basis.

DISCOVER THE DIFFERENCE

Why choose Leah

Established Expertise

After a 15+ year career in the hospitality and entertainment industries, Leah founded a consultancy specifically for coliving spaces in 2019.

 

Since then, she's become one of the world's leading experts in the coliving industry, working 1:1 with top coliving brands around the world.

Customized Approach

Leah's 1:1 approach ensures that her clients receive personalized attention and support.

 

As a small consulting firm, she is able to focus on the unique needs of each client and deliver tailored solutions.

Proven
Strategies

By implementing proven strategies, Leah helps her clients create powerful, engaging coliving experiences that sell.

 

With a deep understanding of the coliving industry and what it takes to attract and retain residents. 

Measurable Results

Together, we'll measure the success of our work, so you can see the results.

 

By tracking key metrics like customer satisfaction, NPS, churn, and CLV, and collecting qualitative feedback we will continuously improve your CX strategy.

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15 WAYS TO IMPROVE YOUR COLIVING SPACE

Download our Free Coliving CX Guide

Get instant access to the free guide now.

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