The Coliving Course
A Masterclass in the Coliving Customer Experience
A step-by-step Video Course packed with tools, templates and resources to build your CX Strategy.
Are you ready
to elevate your coliving brand?
The coliving industry is becoming increasingly competitive. BUT...the 'best of the best' continue to operate at capacity.
Want to know their secret?
Top-tier coliving spaces implement Customer Experience & Community-Building techniques that keep guests (and cash 💰💵 ) flowing in!
And, I'll teach you how to do the same.
Through this course, you will gain access to all of the tools, resources and step-by-step guidance needed to become a leading coliving brand.
Gain access to powerful tools, templates, videos and more.
Imagine If...
-
Your coliving space operated at capacity (and even had a waitlist!)
-
You could increase your pricing and actually gain more customers
-
You could build a strong community without becoming a full-time event planner
-
99% of your business came from word-of-mouth marketing
Through this course, I'll teach you how to do all of the above...and more.
Meet Leah
In 2019, Leah started her coliving consulting agency and quickly became a global thought-leader in the industry.
With 15+ years of hospitality experience in the U.S. and a strong passion for community, she began working 1:1 with coliving brands.
Leah has since become one of the most sought-after coliving consultants in the world.
Working with prominent coliving brands, Leah creates strategies to build strong communities and enhance the Coliving Customer Experience.
International speaker, author and digital nomad, Leah travels full-time, exploring community-based living spaces around the globe.
Your Course Includes:
2+ Hours of Video Content
.png)
All of the strategies, knowledge and guidance needed to create an in-demand coliving experience that makes an impact (and sells!)
.png)
.png)
Tools, Resources & Templates
Interactive Guided Exercises
Learn the proven Customer Experience strategies I use with my 1:1 clients.
Dozens of resources, curated tools and templates you can start utilizing right away.
Build your coliving Customer Experience through a series of guided exercises.
What you will learn...
The Step-By-Step Instructions For Creating Your Ideal Coliving Customer Experience:
Map Your
Customer Journey:
Use this powerful exercise to create positive experiences consistently.
Build Your
Onboarding System:
Learn how to increase retention rates through your welcome process.
Communicate
Effectively:
Build a strong community by implementing a solid communication strategy.
Sell The Coliving Experience:
Learn how to attract new residents through your marketing and branding.
You will also gain access to...
Dozens of tools, resources and templates to help
your coliving business run smoothly.
-
Canva Templates
-
Customize a Welcome Kit in a few clicks
-
-
Communication Templates
-
Copy & Paste e-mails you can use today
-
-
A 27-Page Tech Guide
-
Learn which tools to invest in and which to skip
-
-
Community Health Assessment
-
Assess strengths & weaknesses in your community
-
Including:
BONUS:
ChatGPT Prompts to create quality coliving-specific content
You got into the coliving industry
for a reason, right?
With coliving, you have the opportunity to make an impact, create memorable experiences and lifelong connections.
You can do ALL of that AND build a wildly successful business.
So, are you ready to future-proof your coliving brand?
Implement a Customer Experience Strategy that works.
With this course, you'll learn how to do that (...and so much more!)
“Leah is probably the leading thought-leader worldwide on the topic of creating long-lasting, well-considered communities. I will often ask her advice on how to make coliving that makes business-sense.”
Vann Vogstad, COHO