Ways to Work Together
Experience Design Services For
Your Coliving & Coworking Spaces
Needing an expert to head up your Coliving Community & Customer Experience, but not quite ready to hire a full-time team member just yet?
This option is for you.
By working together on a monthly basis, we can assess your current needs and begin to develop a long-term working relationship that fits within your budget.
To see if this option is right for your space and receive a price quote, send a message:
& Action Plan
In this 60-minute strategy session, we will walk through your entire User Journey and build a strategy that focuses on the following:
Designing your Onboarding Experience
Building your Communication Templates
Ways to Facilitate Community-Led Experiences
How to Increase Retention Rates
Growing Your Community Organically
Platforms to Grow Your Audience
Neighborhood Guide Development
I'll also be able to answer any questions you have about the coliving industry in general, and work through any specific pain points
After the session, you will receive a full recap, along with a customized step-by-step Action Plan. You will leave with a clear strategy and clarity on how to implement it.
If you are opening a coliving space, or want to enhance an existing one, consider the 3-Month Mentorship Program. In this one-to-one experience, I'll walk you through the entire Customer Journey, designing your guest experience from start to finish. Over the course of three months, we'll cover Onboarding, Community, Living Experience, Offboarding, and Beyond.
This program is set up as three one-to-one 60-minute virtual sessions with homework in between. Once completed, you'll have a clear view of your entire Customer Experience and actionable steps to bring it all together.
To see if this option is the right fit for you and receive a price quote, send a message:
Customer Experience Refresher
If you've been running a coliving space for any length of time, I highly recommend doing a once-a-year refresher session. It's like spring cleaning for your Customer Experience!
Together, we'll go through your entire Customer Journey and look for places to reduce inefficiencies and ensure clear communication throughout. We'll discuss current pain points and ways to fix them. It includes:
- (1) 60-Minute 'Pain Point' Session
- User Journey Review
- Communication Template Assessment
- Welcome Packet Assessment
- (1) 60-Minute Overview Session