Ways to Work Together

Experience Design Services For

Your Coliving & Coworking Spaces

Monthly Retainer

Needing an expert to head up your Coliving Community & Customer Experience, but not quite ready to hire a full-time team member just yet? 

This option is for you.

 

By working together on a monthly basis, we can assess your current needs and begin to develop a long-term working relationship that fits within your budget.

 

To see if this option is right for your space,

book a free consultation session:

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60-Minute
'Creating Community'

Strategy Session

Community is more than just bringing people together under one roof.  There are specific strategies you can use to facilitate those connections and establish lifelong connections.

 

In this 60-minute strategy session, we'll discuss the unique community you're looking to create within your space, and how to implement Community Building best practices to make it happen.  You'll walk away with a clear strategy, homework, and a step-by-step action plan.

$250

60-Minute
'Onboarding Design'
Strategy Session

Creating a proper Onboarding Experience is the best way to ensure a positive overall experience for your housemates and increase retention rates.

 

In this 60-minute strategy session, we'll walk through your entire User Journey and I'll show how to design and enhance an effective Guest Onboarding Experience.  You'll end the session with a clear strategy, homework, and a step-by-step action plan to implement everything we discussed.

$250

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3-Month
'Onboarding Design' Program

The Onboarding Design program is an in-depth three-month program, in which we will create your entire Onboarding process together.  I'll assess your current systems and develop a personalized strategy.  It includes:

- (1) 60-Minute Initial Consultation

- Onboarding User Journey Review

- Communication Templates

- Neighborhood Guide Development

- Welcome Packet Development

- (1) 60-Minute Overview Session

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3-Month
Mentorship Program

If you are opening a coliving space, or want to enhance an existing one, consider the 3-Month Mentorship Program.  In this one-to-one experience, I'll walk you through the entire Customer Journey, designing your guest experience from start to finish.  Over the course of three months, we'll cover Onboarding, Community, Living Experience, Offboarding, and Beyond. 

 

This program is set up as three one-to-one 60-minute virtual sessions with homework in between.  Once completed, you'll have a clear view of your entire Customer Experience and actionable steps to bring it all together.

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Yearly Sessions:
'Customer Experience Refresher'

If you've been running a coliving space for any length of time, I highly recommend doing a once-a-year refresher session.  It's like spring cleaning for your Customer Experience!

 

Together, we'll go through your entire Customer Journey and look for places to reduce inefficiencies and ensure clear communication throughout.  We'll discuss current pain points and ways to fix them.  It includes:

- (1) 60-Minute 'Pain Point' Session

- User Journey Review

- Communication Template Assessment

- Welcome Packet Assessment

- (1) 60-Minute Overview Session

$750